T&C’s

Terms & Conditions

Refunds

  • Refund will only be applicable when we come to your location & check if the card or key fob we copied is found to be faulty.
  • You must inform us within 5 days of your purchase for us to resolve this issue in a timely manner.
  • Any refund requests for key copying over 5 days of purchase will be non-refundable.
  • A $50 call out fee will be charged if the key copy or Key fob or card is found to be working.
  • We do not accept mailing or posting of items to alleviate loss or non-delivery.
  • Original fob key must be presented at the time of key cloning or key duplicating.
  • This call out service is only available after 6pm on weekdays and during business hours on weekends.

6 Months replacement guarantee Conditions

  • You must show the text or booking email at the time asking for a replacement.
  • 6 months replacement guarantee only applies if you have paid full price for your fob copy in Sydney.
  • Call out fees of $50 will still apply.
  • Replacement only applies if the original key card or key fob is working and the duplicate has died.
*We aim to do our best to resolve the issue and work according to your needs*